Capacity – 4 TB
Interface – Gigabit Ethernet
Connector – USB-A
Compatibility: System Requirements – My Cloud Home Desktop App (64-bit operating system required): Windows® 10, Windows 8.1/8.0 or Windows 7 operating systems
macOS® Mojave (10.14), macOS High Sierra (10.13), macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10), or Mavericks (10.9) operating systems
My Cloud Home Mobile App: iOS® 9 or higher operating systems
Android™ Marshmallow (6.0) or higher operating systems
Router and Internet Service Provider for Internet connection
Supported Browsers:
Internet Explorer® 11 or higher
Microsoft® Edge
Safari® 8.0 or higher
Firefox® 45 or later on supported Windows and macOS platforms
Google Chrome™ 50 or later on supported Windows and macOS platforms
Supported Streaming Options:
H.264 via Android and iOS media playback
H.265 via Android and iOS media playback
Note: Compatibility may vary depending on user’s hardware configuration and operating system.
Dimensions (L X W X H) – 6.3″ x 3.94″ x 7.09″
In The Box:
Personal cloud storage
Ethernet cable
AC adapter
Quick Install Guide
Product Details
One central place to store everything
Backup photos, videos and files from your external drives, USBs, mobile devices, computers and cloud accounts while saving it in one place.
Automatically backup your files
Wirelessly back up your devices. The My Cloud™ Home Duo works seamlessly with Windows Backup, Time Machine and your phone’s camera roll.
Organize and easily find
Search by date, time or keyword to quickly find your favorite memories and create photo albums or folders.
Anywhere Access
Remotely access all your files on your My Cloud™ Home Duo from anywhere you have internet.
Share and Collaborate
Invite your family and friends to collaborate on folders and albums. Share photos, videos, documents and more. Perfect for vacations, work and school.
Individual, private spaces for each user
Everyone added to your device can set up their own private space that only they have access to. They have full control over how they manage, access and share their files.
Plays well with others
Stream music and movies with Sonos, Google Chromecast, Plex Media server and more.*
Save everything twice with Mirror Mode
My Cloud Home™ Duo comes equipped with two hard drives and is set to Mirror Mode (RAID 1), so all your content is automatically duplicated on each drive for extra peace of mind. Turn off Mirror Mode to get full capacity.
